PURPOSE: Our purpose is to create success for everyone, whether they are a team member, business partner or client or tenant. Our purpose is in line with our company values of taking pride in high-quality work, and striving to make a genuine difference in our clients lives.
PEOPLE: Our brand is our people; Our research shows us that the number one reason why our clients choose a Harcourts Property Manager is the personal connection. We see ourselves as an approachable, perceptive and honest partner, who put people first.
PERFORMANCE: We have remarkable results. We have a long history of success behind us. We are confident in saying that our clients can be assured of a great result.
SERVICE: Harcourts is well known for our service levels. Whenever our clients are in their property journey, we work to make them feel informed, empowered and in control of the process from start to finish. We like setting and achieving exceptionally high standards. We are diligent about making sure that our clients’ interest are served and their expectations are raised a notch or two.
MARKETING: We don’t believe in the cookie-cutter approach to marketing. Every property is unique and needs it’s own solutions. We created a tailored marketing plan for every property that showcases all the details that renters are looking for.
EXPERTISE: All of our property managers are trained through the Harcourts Academy, which provides them with the best skills, tools and industry knowledge to provide our clients with the best service. This culture of success rests on a strong company focus around our values of taking pride and high-quality work, striving to make a genuine difference and aiming for excellence.
GLOBAL: Our global presence gives us the benefit of a wide referral and marketing network. We consistently attract overseas tenants with our strong connection to the world.
OUR PROMISE: Our guarantee of service. Every client who engages with us is given a written assurance - “Our Promise”. It’s an assurance that we will always deliver an exceptional level of service. Our 5 Diamond service plans are tailored to each and every property and our clients needs.